1. General

By placing an order with Baskets on the Move, you agree to the terms outlined below. These terms apply to all products, services, and deliveries.

2. Products & Availability

• All baskets are subject to availability.
• We reserve the right to substitute items of equal or greater value if certain products are unavailable.
• Images used in marketing are for illustration; final products may vary slightly in appearance.

3. Orders & Payments

• Orders are only confirmed once full payment has been received.
• Prices are subject to change without prior notice.
• We reserve the right to decline or cancel any order due to pricing errors, stock limitations, or suspected fraudulent activity.

4. Delivery

• Delivery times are estimates and may vary depending on location, weather, or unforeseen circumstances.
• Customers must ensure accurate delivery details are provided.
• Baskets on the Move will not be responsible for delays caused by incorrect addresses or unavailable recipients.

5. Cancellations & Refunds

• Orders cancelled before preparation may qualify for a refund.
• Once a basket has been prepared or dispatched, cancellations and refunds may not be possible.
• Refunds for damaged items must be reported within 24 hours of delivery with supporting photos.

6. Liability

• Baskets on the Move is not liable for any indirect, incidental, or consequential damages resulting from the use of our products.
• Customers must inform us of any allergies or dietary restrictions before ordering.

7. Intellectual Property

All content, branding, images, and materials used by Baskets on the Move remain our property and may not be used or reproduced without permission.

8. Changes to Terms

We reserve the right to update these terms at any time without prior notice.